Payments are made on a bimonthly basis, on the 1st and 15th of each month. Please refer to the How do I get paid? Section to find out about our payment options.
For each payment cycle, Arto Galleria will produce a statement listing all orders qualified for payment and an invoice for all the commissions they generated. The statements only list completed orders for the 2-week period.
Completed order = Delivery confirmed and 10-day return grace period expired.
Here is how to calculate the amount you will receive on each scheduled payment date for all listed orders:
Amount paid by customer for each order (price of the artwork after discount, when applicable).
Arto Galleria’s commission (including taxes, when applicable)
The amount you will be receiving, by way of your chosen payment method.
To view your statements and invoices:
Go to your Artist profil “ Dashboard ”.
Click on “ Transactions ”.
Click on “ Statements ”.
Invoices are available for download at the bottom of each statement.
Note: It is impossible for us to make a payment for an order whose delivery has not been completed. If we cannot confirm the delivery date for one of the reasons listed below, we will hold the payment in question and notify you:
We must have received delivery confirmation at least 48 hours before the date of payment (subjected to the 10-day return policy, in case of late delivery). If not, payment will be made on the next scheduled payment date.
For further details, please read How much will I be paid?
Updated on: 01/07/2021