Packaging policy
Shipping Guidelines and Procedures
It is up to you, the seller, to pack and label your sold artwork safely and in time. But don’t worry, after a while, this process will become like second nature. Take a look at the following document to get some tips on packaging best practices to make your pakaging as worry-free as possible.
Wrap the parcel as soon as possible: Ensure this is done within the dispatch window that was initially promised. If you need additional time, don’t forget to set a new expected dispatch date and notify our team about it. To avoid damage, pack your artwork with both reinforced and padded materials (see: How can I package my artwork to avoid damages during delivery?). Sending some personal touches with the order (a thank you note, stickers, business card, etc.) can also be seen as a great token of appreciation for your customer’s purchase and can even lead to other sales opportunities in the future.
Keep your shipping confirmation: To protect yourself, it is important to keep the shipping confirmation that you will be given (when your package is collected at your residence/workshop or at the service counter) by the chosen carrier and paid by the buyer. Please note that the shipping confirmation must include a tracking or reference number.
Here are other articles that could interest you:
How can I package my artwork to avoid damages during delivery?
Is it possible to sell artwork anywhere in the world?
How can I offer free shipping on certain artworks?
Shipping Guidelines and Procedures
It is up to you, the seller, to pack and label your sold artwork safely and in time. But don’t worry, after a while, this process will become like second nature. Take a look at the following document to get some tips on packaging best practices to make your pakaging as worry-free as possible.
Wrap the parcel as soon as possible: Ensure this is done within the dispatch window that was initially promised. If you need additional time, don’t forget to set a new expected dispatch date and notify our team about it. To avoid damage, pack your artwork with both reinforced and padded materials (see: How can I package my artwork to avoid damages during delivery?). Sending some personal touches with the order (a thank you note, stickers, business card, etc.) can also be seen as a great token of appreciation for your customer’s purchase and can even lead to other sales opportunities in the future.
Keep your shipping confirmation: To protect yourself, it is important to keep the shipping confirmation that you will be given (when your package is collected at your residence/workshop or at the service counter) by the chosen carrier and paid by the buyer. Please note that the shipping confirmation must include a tracking or reference number.
Here are other articles that could interest you:
How can I package my artwork to avoid damages during delivery?
Is it possible to sell artwork anywhere in the world?
How can I offer free shipping on certain artworks?
Updated on: 20 / 08 / 2021