I don’t agree with Arto Galleria’s discount event. Can I cancel an order?

As an artist, you can choose to participate or not in Arto Galleria's promotions.

If you don't want to participate in the promotions, here's how to proceed:

Log in to your " Arto Galleria Pro " account.


Click on the " Settings " section.






Go to the " Arto Galleria Promotions " section.

To remove yourself from our promotions, simply uncheck the relevant checkbox and press " Save ". You will then be automatically removed from our promotional offers.



IMPORTANT: If you agree to participate in our promotions and then cancel a sale during a promotional purchase, you are violating the terms of your agreement as a seller with Arto Galleria. Furthermore, you are disappointing your customer who took the time to visit your virtual gallery to appreciate your work, and then made a financial commitment to purchase one of your artworks. To protect the reputation of the site, such an action on the part of an artist could result in their account's suspension.

Updated on: 16/09/2021