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What else do I need to do once my order has been shipped?

It is of prime importance that you " Mark an order as shipped " as soon as it has been dispatched. This way, the customer knows that the artwork will arrive soon.

Moreover, it will take the order off your pending list and you will stop receiving Arto Galleria’s automated emails reminding you to ship the artwork.

Here is how you must mark your order as shipped:

Go to the “ Sales ” tab in your artist page.

Select the order you have shipped that is still marked as “ Pending ”.

Click on the “ Mark Order as Shipped ” button.

This will automatically send an email to the customer to inform them of the shipping details.
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