This article is also available in:
What is Arto Galleria’s Return Policy?

Purchase returns: No Fees, No Problems!

Not entirely pleased with your purchase? No worries! At Arto Galleria, you can return your artwork within 10 days of arrival, following our Return Policy. You will be reimbursed fully, including the cost of shipping and handling. If you return comes within this 10-day period, your refund request will be granted within one working day after you ship your artwork. However, for complete reimbursement, your order must be in prime condition and sent back in its original packaging.

How about a replacement?

If you want a replacement instead, simply write to the artist within the 10-day period. If the artist can accommodate you, our team will quickly communicate with you.

Easy breezy process

Whether you prefer a refund or a replacement of your purchase, the procedure is simple. You must send us an email that includes the reason for the return or exchange, as well as pictures supporting the reason for this return or exchange.
Once they receive all the necessary information, a member of our team will contact you. All the documents you need, like shipping labels or commercial invoices for international shipments, will be sent to you by email.
Was this article helpful?
Cancel
Thank you!