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Artist | Cancellation (2)

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  • A buyer just cancelled their order. What must I do?
    A buyer just cancelled their order. What must I do? If one of your customers cancels their order, you will receive a message from Arto Galleria that will inform you of the situation. You must accept this request, but you can also contact the customer if you want a clearer idea of the reason behind the cancellation. For example, there might have been a simple issue or confusion that can easily be taken care of. In the event that a customer no longer wishes to cancel their order, it is importaFew readers
  • How do I cancel a client's order?
    How do I cancel a client's order? The procedure to cancel an order is simple: Click on your avatar to access your Arto Galleria Pro account. Go to the “ Sales ” section. Click on the order that you want to cancel. Click on “ Cancel sale ”. The buyer will receive an email as soon as the cancellation request is processed. Note: It is always good to contact the buyer to explain the reason for this cancellation. (https://storage.crisp.chat/users/helpdesk/wFew readers

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